Accessing Care In-Person

Comprehensive diagnosis and consultation for medical conditions related to your eyes

If you see a service being provided by our team, make sure you check off these boxes:

  • Do I agree the price is fair for the value I am getting?
  • Do I consent to using the technology that will enable the service to be provided? Eg. Webcam, Microphone
  • Have I tested my computer, phone, or tablet to make sure the Webcam and Microphone will work properly?
  • Do I understand that there are limitations of the technology will impose on my visit?
  • Am I available during the same hours the professionals are available?
  • Can I pay for the service? We are only accepting online payment at this time.

For more information, please refer to our terms of service and privacy policy.

What our Opticians can do for you in-person

Learn about your prescription

Estimated Appointment Length: 30 mins

What does your prescription really mean?

Learn about lenses for your life style

Estimated Appointment Length: 30 mins

Every life style has enhancements that could be effective

Learn about how your frames will fit your face

Estimated Appointment Length: 30 mins

Material, style, shape, and comfort. Lets talk options.

Learn about picking the right contact lenses for your prescription

Estimated Appointment Length: 30 mins

Why picking the right contact will make all the difference.

Having a tough time picking your glasses or contacts?

Estimated Appointment Length: 30 mins

This is our most common requested service. It helps us troubleshoot the issues you are currently having with your glasses or contacts. After this appointment you'll understand what kind of glasses or contacts you should purchase.


What our Optometrists can do for you in-person

Comprehensive Eye Exam

Estimated Appointment Length: 20 mins

Cost: $95

Description: Only available for patients who have had a comprehensive exam with us

Vision Therapy

Estimated Appointment Length: 30 mins

Description: Service coming soon


We use Jane


It's a powerful tool made in British Columbia, Canada. We use it book appointments and to help make the professional to patient experience as awesome as can be.

No downloads. Opens through your Chrome Browser. It's Secure, compliant and reliable. View availability and book by discipline and treatment.

Haven't scheduled an appointment with us before? You'll need to make an account. Click here to get started or learn more about making an account.

Frequently Asked Questions associated with Alexander Optical

Here you can browse through answers to frequently asked questions.

What is Alexander Optical?

  • Alexander Optical is a full-service landlord for independent practices - providing marketing and administrative services to eye care professionals.
  • We offer professionals and patients a private space to meet for in-person comprehensive care and more recently, online care as well.
  • Our relationship helps to empower eye care professionals to distribute their respective health-related services and information.

*Disclaimer: Alexander Optical does not provide any medical services. Alexander Optical facilitates the relationship between independent practices (for the purposes of distributing their respective eye care services) and patients (for the purposes of obtaining eye care services).

Who is Direct Visual Care?

Direct Visual Care is the registered, licensed and insured medical corporation providing eye care services to the patient.

Why does Direct Visual Care work with Alexander Optical?

Alexander Optical provides Direct Visual Care administrative, business development, marketing, insurance and lease support. By doing so, Alexander Optical allows Direct Visual Care and its respective professionals to spend more time with patients and less time on managing their business.

We want you to have complete faith in Direct Visual Care as we do at Alexander Optical. Direct Visual Care shares our vision of providing proactive, fun and responsible care. Moreover, Direct Visual Care is experienced, professional and trustworthy. They provide in-person and telehealth care on the Alexander Optical/Jane platform and are always accepting of feedback. When you book an appointment through the Alexander Optical/Jane portal, you will be permitted to book appointments with Direct Visual Care's team. As we grow, clinics and treatments will be separated by location and our capacity to support you will grow with it.

When should I use Alexander Optical?

Use Alexander Optical when we bring a clinic to your campus or work space. Book a dedicated block of time to get a comprehensive eye exam and get a pair of glasses or contacts.

When should I not use Alexander Optical?

You should not use Alexander Optical in the case of a medical emergency. If you are in need of urgent care you should call 911. There are a number of other cases where our team might not be able to help. Learn more here.

How much does it cost?

Each service is offered at it's unique price, set by the professional. Please contact the professional listed with the service you want to learn more about.

Comprehensive Eye Exams are: $95

Glasses: All frames are the same price, lens price will vary. Specialty designer frames will be available upon request.

Contacts: Price varies depending on individual needs for brands but typically:

  • Daily: start at: $130.00 for a 3-month supply (90 pairs)
  • Bi-weekly: start at $150.00 for a 6-month supply (13 pairs)
  • Monthly: start @ $100.00 for a 6-month supply (6 pairs), or 12-month supply (12 pairs) for $135.00

Will my insurance company provide coverage for an In-Person Appointment?

Some services may be covered under your private insurance policy, however it is up to each individual insurer to decide.

OHIP Coverage is provided when you have an OHIP card and:

  • You are between the ages of 0-19 years of age or are 65 years of age or older.
  • Specified ophthalmology services for patients of any age with specified medical conditions or diseases affecting the eyes are insured. Insured persons aged 20 to 64 years with specified medical conditions affecting the eye can receive an OHIP insured regular eye examination once every 12 months.
  • If you have the following, you qualify for examinations under OHIP: diabetes mellitus, glaucoma, cataract, retinal disease, amblyopia, visual field defects, corneal disease, strabismus, recurrent uveitis or optic pathway disease.
  • More information for OHIP eligibility can be found here: http://www.health.gov.on.ca/en/public/publications/ohip/docs/eyecare_fs_en.pdf